Some ideas to improve tags use in social software
Par J.Ducastel le mardi 17 mai 2005, 19:48 - Boule de cristal - Lien permanent
Flat hierarchy versus categories in social softwares
If you're using some social bookmarking web-application like del.icio.us or blogmarks.net; you may have used tags, keywords attached to a content as a metadata label. It's an easy, user-friendly, quick way to index a content for your own use and/or sharing it. It's a somewhat new feature in data indexation software, as far as i know, and there's a bit of buzz about it actually (see links at the end).
As opposed to the "old" way to index content, hierarchical categories, it's often seen as the cheap metadata for the masses, categories being the land of taxonomy experts. I do think that flat-hierarchy is more human brain-friendly, imitating the word-as-a-label-for-things way it works. It's probably the reason why tags have kicked in so strongly. (The more an user interface follows users thought schemas, the less obstacles it throws between the user and the actions to perform, the better it is) But this is also the main drawback of the tags: human language-structured thought can make hyperspace jumps between concepts, the same word can have several totally different meanings, and last but not least : each humain has its own world-experience, its own tagging-system. Not mentioning the language divides.
Where categories are managed by specialists in order to achieve the best
classification, tags are users rough approximation of classification for a
practical use. Here is a small proposal to improve flat hierarchy efficiency by
patching it with some bits of categorization, while keeping the tags
theirselves simple and natural; avoiding the use of categorized tags
like technology>computer>programming
or web.design.css
as
users tend to use to overcome tags limitations.
Tags are metadata, but are also data
- A map is not the territory. (Words are not the things they represent.)
- A map covers not all the territory. (Words cannot cover all they represent.)
- A map is self-reflexive. (In language we can speak about language.)
-- Alfred Korzybski, the role of language in perceptual processes
Tags are as natural to users as the use of language. But language has structures itself, and words are related to each other in a web (or webs ?). Why not add semantic relations between tags to flat hierarchy ? It would just be another depth of metadata, metadata over metadata. No need to change current tags systems :
- Users tag their content with whatever tags they think appropriate, just as actually.
- Shared tags between a community become a thesaurus, a
cloud
to be strucutured. - Community experts pick tag couples and define freely the
appropriate semantic relation between them, like
synonym
,is-a-kind-of
,translation
,word-variation
etc. - Specialized features and search engines can be built, using tags semantic enhancements, improving content sharing.
- Communities could share their tags maps, to benefit from each other classification abilities, provided there is an accurate, flexible standard defined for tags structuration and exchange.
As a draft, let's imagine tags web structure as a many-to-many relation table linking tags like this :
- tag A (alphanumeric)
- tag B (alphanumeric)
- commutative (boolean) is the relation order-independant ?
- weight (numeric) if relevant, strength scale of the relation
- insert other relevant metadata here...
And for exchange... let's say some kind of xml-rpc web service standard to retrieve ponctual metadata on a per tag use or to import complete tag maps from a community, with/or content feeds. I think that there are some intersting potential web applications to be built on community, human-indexed content.
Some links
In no particular order :
- Problèmes des folksonomies
- Remove Forebrain and Serve: Tag Clouds II
- How do we overcome our tagging interface challenges?
- http://tagsonomy.com/
- http://www.technorati.com/
- http://www.flickr.com/
- a tag-based message board
Post-Scriptum, 2007-07-29 : I've copied this entry to my wiki so that people can reference and discuss it.
